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Yearbook of Experts® member profiles
James D. Feldman -- The NOWIST
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About: James D. Feldman, CSP, PCS, CPT, CITE, is the creator of Shift Happens! James D. Feldman, is a customer service expert who has spent over 30 years helping businesses create exceptional customer experiences. James is a renowned speaker, author, and consultant passionate about delivering practical strategies companies can use to win customers and keep them for life. With his engaging speaking style and wealth of experience, James can help your business take its customer service to the next level. He is the author of 13 books, delivered over 1,000 presentations and has written dozens of articles ranging from romance scams to innovative problem-solving to enriching the employee and customer experience. He has worked with various industries, including automotive, HBA, fast food, tourism, retail, hospitality, and healthcare.
Jan McInnis - Humor in Business Expert
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About: Top keynote speaker and comedian Jan McInnis has written for Jay Leno’s Tonight Show monologue as well as many other people, places and groups -- radio, TV, syndicated cartoon strips, and even guests on the Jerry Springer show (her parents are proud). For over 25 years she’s traveled country sharing her unique and practical tips on how to use humor in business (yes it’s a business skill!). Through her humor keynotes on change management, communications, and failure, Jan helps leaders use the power of humor to instantly connect with others, make their message memorable, diffuse tension, and get people to listen. Jan is recognized as a top funny female speaker and comedian. Her keynotes offer plenty of clean humor and sold take-away tips.
 

Recent News Releases
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05/09/2024
Jan McInnis - Humor in Business Expert
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04/30/2024
Jan McInnis - Humor in Business Expert
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04/25/2024
Jan McInnis - Humor in Business Expert
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04/12/2024
Jan McInnis - Humor in Business Expert
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04/04/2024
Jan McInnis - Humor in Business Expert
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03/20/2024
Jan McInnis - Humor in Business Expert
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03/06/2024
Jan McInnis - Humor in Business Expert
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02/06/2024
Jan McInnis - Humor in Business Expert
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02/01/2024
Jan McInnis - Humor in Business Expert
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01/31/2024
Jan McInnis - Humor in Business Expert

Blog Posts
 Date HeadlineParticipant Name
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02/14/2024
Marketing Tips from The Super Bowl Ads Jan McInnis - Humor in Business Expert
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01/25/2024
The Super Bowl and Your 7 Million Dollar Education Jan McInnis - Humor in Business Expert
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01/05/2024
Funny Humor Article Titled “Mom’s Genius Idea” Jan McInnis - Humor in Business Expert
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12/15/2023
How Oprah ALMOST Helped Me Jan McInnis - Humor in Business Expert
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11/10/2023
400 Square Feet to Success Jan McInnis - Humor in Business Expert
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10/12/2023
My Face in Lights on the Vegas Strip! Jan McInnis - Humor in Business Expert
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09/01/2023
Five Things I Learned From Forensic Files Jan McInnis - Humor in Business Expert
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06/16/2023
How I Learned About Comedy Headshots the Hard Way! Jan McInnis - Humor in Business Expert
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05/31/2023
Bombing Onstage: An Important Lesson Jan McInnis - Humor in Business Expert
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04/27/2023
Writing funny Stories – WOW people with easy humor Jan McInnis - Humor in Business Expert




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